Free shipping for orders over $100
Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size.
Bust: ___, Waist: ___, Hips: ___, Hollow to floor___ if you are not custom size, please ignore this.
If the dress is with shoulder or long sleeves, we also need your Shoulder Width___, Armhole___, Shoulder to Bottom___size, the extra measure guide is also in the products listing pictures. If your dress is not with shoulders or not long sleeves, please ignore this.
There is a box where you can leave us note when you check out.
Generally Processing Time:
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 natural days to processing your order and about 3-7 natural days for shipping. So, we advise you to expect the delivery to take approximately 17-24 natural days. If time is not enough, please choose rush order service.
For Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $19.99 more. If you do not need rush order service, please ignore this.
Item Details:
Please click on the hyperlinks above to see the standard sizing chart for dresses and how to measure your size. Below is a brief description of how the gowns are customised. If you have any questions, please contact us:sales@rongmoon.com
Production Time | 5-8 Days |
Mode of transport | Free Shipping • Ordinary express • Expedited Express |
Shipping Time | Free( 7-10 Days ) Ordinary( 5-8 Days ) Expedited( 2-4 Days ) |
1. Contact our Customer Service to initiate the return process within 3 days upon receiving your item(s).
Please note that we only accept products in their original condition, and we cannot process any products that are returned without our prior knowledge. If you wish to return any or all parts of your order, you will need to contact customer service at Contact Us and obtain a "Product Return" form that must be included with your package.
2. Color Errors: If the color of the item received is not what was ordered, you are qualified to get a full refund.
3. This return policy does not apply to our business resellers. Please contact us for additional instructions.
4: More Help Contacts:sales@rongmoon.com