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Free shipping for orders over $100
Delivery times:
Total delivery time = Processing time + Shipping time
Processing time: 15-18 days
Shipping Time: 5-8 days
If you need rush order service, please click on:
All the dresses are not in stock, no matter choosing a standard size or a custom size dress, all of our dresses are personally tailored for you from the beginning. The total time to receive your order is around 20-25 days. Please feel free to contact us if you have any questions, thank you!
Item Descriptions:
For color customization, pls kindly click here to check the .
Any questions about the item, feel free to Contact Us. E-mail: sales@shopluu.com
For Custom Size, Please leave following measurement, You can find a message box in the shopping cart, leave your custom size, Thank You.
Bust:______ cm/inch
Waist:______cm/inch
Hip:_______cm/inch
Shoulder to Shoulder :_______ cm/inch
Shoulder to knee( for knee length dress only):________ cm/inch
Hollow to floor___cm/inch
Height___cm/inch
Please click on the hyperlinks above to see the standard sizing chart for dresses and how to measure your size. Below is a brief description of how the gowns are customised. If you have any questions, please contact us:sales@rongmoon.com
Production Time | 5-8 Days |
Mode of transport | Free Shipping • Ordinary express • Expedited Express |
Shipping Time | Free( 7-10 Days ) Ordinary( 5-8 Days ) Expedited( 2-4 Days ) |
1. Contact our Customer Service to initiate the return process within 3 days upon receiving your item(s).
Please note that we only accept products in their original condition, and we cannot process any products that are returned without our prior knowledge. If you wish to return any or all parts of your order, you will need to contact customer service at Contact Us and obtain a "Product Return" form that must be included with your package.
2. Color Errors: If the color of the item received is not what was ordered, you are qualified to get a full refund.
3. This return policy does not apply to our business resellers. Please contact us for additional instructions.
4: More Help Contacts:sales@rongmoon.com