Free shipping for orders over $100
Customized service and Rush order are available.
*** Customers need to know :
All of the dresses don't come "on the shelf"(Our Dresses are all custom-made).We strongly recommend you to select "Custom Made" to ensure the dress will fit you when it arrives. .
This dress could be custom made, there are no extra cost to do custom size and color.
If the color box is not in your requirement, please check the color chart When you choose color name, please leave us a message that which color that you want.
Size: standard size or custom size, if dress is custom made, we need to size as following
Bust______ cm/inch
Waist______cm/inch
Hip:_______cm/inch
Height with Shoes :_______cm/inch ( height is from your top head to your toe,with shoes)
Height without Shoes :_______cm/inch
Your event date :_______
Shipping time : rush order within 15 days to arrive you (but we need charge you extra $30 for rush .usually need 2-3 weeks .Tailoring Time: 1-2 weeks.Shipping Time: 3-7 days .Total Time: 2-3 weeks.if you are urgent to get the dress please note me in advance .
Shipping Way: by UPS or DHL or some special airline.
Custom taxes
Except Unite States, most buyers need to pay customs taxes, in order to save cost for you, we have marked around $30-40.00 on the invoice, then you just pay less taxes, please note that it's express help customs collect this payment, it is not shipping cost, as shipping cost has already paid before sending.
Our advantage:
Our goal is to provide complete one stop shopping for all brides, bridesmaids and all special occasion events. We strive to provide you with the most current selection, the most complete size range (Us size 2 to 24W, custom size), the best prices and the largest variety of styles. Please just assure it and we will make a perfect dress for your big event!
Please click on the hyperlinks above to see the standard sizing chart for dresses and how to measure your size. Below is a brief description of how the gowns are customised. If you have any questions, please contact us:sales@rongmoon.com
Production Time | 5-8 Days |
Mode of transport | Free Shipping • Ordinary express • Expedited Express |
Shipping Time | Free( 7-10 Days ) Ordinary( 5-8 Days ) Expedited( 2-4 Days ) |
1. Contact our Customer Service to initiate the return process within 3 days upon receiving your item(s).
Please note that we only accept products in their original condition, and we cannot process any products that are returned without our prior knowledge. If you wish to return any or all parts of your order, you will need to contact customer service at Contact Us and obtain a "Product Return" form that must be included with your package.
2. Color Errors: If the color of the item received is not what was ordered, you are qualified to get a full refund.
3. This return policy does not apply to our business resellers. Please contact us for additional instructions.
4: More Help Contacts:sales@rongmoon.com