Free shipping for orders over $100
Custom made size:
Custom made: For custom order, we need the following information in the order notes when you check out :
Bust:______ cm/inch
Waist:______cm/inch
Hip:_______cm/inch
Shoulder to Shoulder :_______ cm/inch
Custom Color
Please Click Here to see Color Books, when ordering, you can find a message box in the shopping cart, leave your custom color, we can see this information, you can also contact us, I will assist you to choose correct fabric and most accurate color tone.
IF YOU NEED RUSH ORDER SERVICE, PLEASE CLICK ON: RUSH MY ORDER
Delivery times:
Normal orders: 20 to 25 days or earlier (from May to December)
Around 25 to 30 days (from January to April). This is peak season and the production time will be lengthy.
Since we have multiple types of formal dresses, most of them aren’t in stock. No matter you will order for standard sizes or customizations, we will have to customize for you. Therefore, we suggest you have a delivery date of 20 to 25 days. Please feel free to contact us if you have further concerns over the delivery time. Thanks.
Please click on the hyperlinks above to see the standard sizing chart for dresses and how to measure your size. Below is a brief description of how the gowns are customised. If you have any questions, please contact us:sales@rongmoon.com
Production Time | 5-8 Days |
Mode of transport | Free Shipping • Ordinary express • Expedited Express |
Shipping Time | Free( 7-10 Days ) Ordinary( 5-8 Days ) Expedited( 2-4 Days ) |
1. Contact our Customer Service to initiate the return process within 3 days upon receiving your item(s).
Please note that we only accept products in their original condition, and we cannot process any products that are returned without our prior knowledge. If you wish to return any or all parts of your order, you will need to contact customer service at Contact Us and obtain a "Product Return" form that must be included with your package.
2. Color Errors: If the color of the item received is not what was ordered, you are qualified to get a full refund.
3. This return policy does not apply to our business resellers. Please contact us for additional instructions.
4: More Help Contacts:sales@rongmoon.com